Privacy Policy

At Peptisense, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website and services.

We collect information you provide directly, including: • Contact information (name, email, phone number) • Shipping address • Payment information (processed securely through bank transfer) • Order history and preferences • Communications with our support team We also automatically collect certain technical information, including browser type, IP address, and browsing behavior on our site.

We use your information to: • Process and fulfill your orders • Communicate about your orders and inquiries • Improve our website and services • Send relevant updates (with your consent) • Comply with legal obligations • Prevent fraud and ensure security

We do not sell your personal information. We share your information only with: • Shipping carriers (DHL) to deliver your orders • Payment processors to complete transactions • Service providers who assist our operations • Legal authorities when required by law All third parties are bound by confidentiality agreements and data protection requirements.

We use cookies to: • Remember your preferences and cart • Analyze site traffic and usage patterns • Improve user experience You can control cookies through your browser settings. Disabling cookies may affect site functionality.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Under GDPR, you have the right to: • Access your personal data • Correct inaccurate data • Delete your data ("right to be forgotten") • Restrict processing • Data portability • Object to processing • Withdraw consent To exercise these rights, please contact us through our contact form.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "last updated" date.

For privacy-related questions or to exercise your rights, please contact us through our contact form.