Shipping Information
We ship to EU countries and the United Kingdom via DHL. Here's everything you need to know about our shipping process.
We cannot accept returns for:
Please note: We do not offer standard returns. Only damaged or incorrect items may be returned. Please verify your order before completing purchase. Returns
Order Processing
Orders are processed within 1-2 business days after payment confirmation. You'll receive a tracking number via email once your order ships.
Shipping Zones & Rates
Germany, Austria, Belgium, Netherlands, Luxembourg
STANDARD
1-3 business days
€5.99
EXPRESS
1-2 business days
€12.99
France, Italy, Spain, Portugal, Poland, Czech Republic, Denmark, Sweden, Finland, Ireland, and more
STANDARD
2-4 business days
€8.99
EXPRESS
2-3 business days
€18.99
Greece, Romania, Bulgaria, Baltic states, Malta, Cyprus
STANDARD
3-5 business days
€12.99
EXPRESS
2-4 business days
€24.99
United Kingdom, Switzerland
STANDARD
4-7 business days
€14.99
EXPRESS
3-5 business days
€29.99
Delivery Times
Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays. DHL typically delivers within the stated timeframes.
Track Your Order
Once shipped, you'll receive an email with your DHL tracking number. You can track your package at any time on the DHL website.
Customs & Import Duties
For shipments to the UK and Switzerland, customs duties and taxes may apply. These charges are the recipient's responsibility and are not included in our shipping rates.
Need Help?
If you have questions about our returns policy or need to report an issue, please contact us
Still have questions?
Have a question or need assistance? We're here to help. Fill out the form below and we'll get back to you as soon as possible.
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